Player Wellbeing
Gaming on 98bd should always be fun. We provide every player with the tools, information, and support needed to keep it that way. If gaming ever stops feeling like entertainment, we're here to help — no questions asked.
Our Commitment
Responsible gaming is not just a policy at 98bd — it's built into how the platform works. Here's a quick look at what we do to keep every player safe.
Set a daily, weekly, or monthly deposit limit directly from your account settings. Once a limit is active, it takes effect immediately. Increasing a limit requires a cooling-off period to prevent impulsive decisions. 98bd will never encourage you to raise your limits.
Set a maximum session duration so the platform reminds you when you've been playing for a set amount of time. When your session limit is reached, you'll receive a clear notification. You can choose to stop or continue — the choice is always yours.
Define the maximum amount you're comfortable losing in a given period. When your loss limit is reached, 98bd will prevent further bets until the limit period resets. This tool is one of the most effective ways to keep gaming within your personal budget.
Need a short break? A cool-off period temporarily suspends your account for a period you choose — from 24 hours up to 6 weeks. During a cool-off, you cannot log in, deposit, or place bets. Your account and balance are preserved and available when the period ends.
If you feel you need a longer break, self-exclusion closes your 98bd account for a minimum of 6 months. During self-exclusion, 98bd will also stop sending you marketing communications. Self-exclusion cannot be reversed before the chosen period ends — this is intentional.
Reality check notifications remind you how long you've been playing and how much you've wagered during your current session. These pop-up reminders appear at intervals you set and are designed to keep you aware of your activity without interrupting your enjoyment unnecessarily.
Responsible gaming tools on 98bd are free to use and available to every registered player at any time. You do not need to explain yourself or justify your decision to use them. If you want to set a limit or take a break, just contact support or use your account settings.
Responsible gaming means playing on 98bd in a way that stays fun, stays affordable, and stays within your control. It means treating gaming as entertainment — the same way you'd treat going to the cinema or eating out — rather than as a way to make money or escape from problems.
At 98bd, we believe that the vast majority of players enjoy the platform without any issues. But we also know that for some people, gaming can become a problem. That's why responsible gaming is not just a page on our website — it's a set of real tools, real policies, and real support that every 98bd player can access.
Responsible gaming at 98bd covers three things: the tools we give you to manage your own play, the steps we take as a platform to identify and support players who may be struggling, and the information we provide so you can make informed decisions about how you play.
Gaming should never feel like a burden. If it does, 98bd is here to help you take back control — whether that means setting a deposit limit, taking a short break, or stepping away from the platform entirely for a while.
Healthy gaming looks like this: you set a budget before you play, you stick to it, you play for fun rather than to chase losses, and you stop when you've had enough — not when your money runs out.
Problem gambling doesn't always look obvious from the outside. It often starts gradually — spending a little more time playing, chasing a loss here and there, telling yourself you'll stop after the next game. Knowing the warning signs early makes it much easier to address.
98bd uses the traffic light system below to help players understand where their gaming behaviour sits. Be honest with yourself when reading these — there's no judgment here, only support.
You play within a set budget, treat gaming as entertainment, never chase losses, and stop when you decide to stop. Gaming has no negative impact on your finances, relationships, or daily life.
You sometimes spend more than planned, occasionally chase losses, find yourself thinking about gaming when you're not playing, or feel irritable when you can't play. These are early signs worth taking seriously. Consider setting deposit or session limits now.
Gaming is affecting your finances, relationships, work, or mental health. You're borrowing money to play, hiding your gaming from others, or feel unable to stop even when you want to. Please use the self-exclusion tool and reach out to the 98bd support team immediately.
If you recognise yourself in the amber or red descriptions, please don't wait. The responsible gaming tools on 98bd are available right now, and using them is a sign of strength — not weakness.
Go through the questions below honestly. If you answer "yes" to two or more of them, we strongly recommend using one of the responsible gaming tools available on 98bd or speaking to the support team.
Do you spend more money on gaming than you originally planned to?
Have you ever tried to win back money you lost by playing more?
Do you find it difficult to stop playing once you've started?
Have you borrowed money or sold something to fund your gaming?
Has gaming caused arguments or tension with family or friends?
Do you feel anxious, restless, or irritable when you're not able to play?
Have you hidden your gaming activity from people close to you?
Do you play to escape stress, anxiety, or problems in your daily life?
If you answered yes to two or more questions, please contact the 98bd support team at [email protected] or use the self-exclusion or cool-off tools in your account settings. You don't have to deal with this alone.
All responsible gaming tools on 98bd are available through your account settings or by contacting the support team. Here's how each tool works and how to activate it.
Go to Account Settings → Responsible Gaming → Deposit Limits. Choose daily, weekly, or monthly. The limit activates immediately. To increase a limit, a 7-day cooling period applies.
Go to Account Settings → Responsible Gaming → Loss Limits. Set the maximum you're comfortable losing per day, week, or month. Once reached, betting is paused until the period resets.
Go to Account Settings → Responsible Gaming → Session Limits. Choose how long each gaming session can last. You'll receive a notification when your time is up.
Go to Account Settings → Responsible Gaming → Reality Checks. Set the interval (e.g. every 30 minutes) and 98bd will show you a summary of your session activity at that interval.
Contact the 98bd support team or go to Account Settings → Responsible Gaming → Cool-Off. Choose a period from 24 hours to 6 weeks. Your account is suspended for that duration.
Contact the 98bd support team directly at [email protected]. Self-exclusion closes your account for a minimum of 6 months and cannot be reversed early. Marketing is also stopped.
If you're concerned that someone in your household — a partner, sibling, or child — may be accessing your 98bd account or developing a problem with gaming, there are steps you can take.
If you're worried about someone else's gaming behaviour, the most helpful thing you can do is have an honest, non-judgmental conversation with them. Let them know you're concerned and that support is available. You can also contact the 98bd support team for guidance on how to help someone you care about.
Problem gambling affects families, not just individuals. 98bd takes the wellbeing of players and those around them seriously. If you need guidance, our support team is available around the clock.
98bd is strictly for players aged 18 and over. We verify the age of all players during the registration process and may request additional documentation at any time to confirm eligibility. Any account found to belong to a player under 18 will be closed immediately and any deposited funds returned.
If you are a parent or guardian and believe a minor has registered on 98bd, please contact the support team at [email protected] immediately. We will investigate and act without delay.
If you are under 18, you are not permitted to register or play on 98bd under any circumstances. Attempting to circumvent age verification is a violation of the 98bd Terms and Conditions and may be reported to relevant authorities.
Responsible gaming is a two-way relationship. Here is what 98bd commits to doing as a platform to support every player's wellbeing.
These are not just words. They are the standards we hold ourselves to, and we welcome feedback from players if we fall short of them. If you feel 98bd has not met these commitments, please contact the support team.
If you're struggling with your gaming and need to talk to someone, please reach out. The 98bd support team is available 24 hours a day, 7 days a week. You can also use the self-exclusion tool right now — you don't need to explain yourself or wait for approval.
For more information about your account, visit the Finance / Wallet page. To review the full terms of using 98bd, see the Terms and Conditions. For information on how your data is handled, see the Privacy Policy.
Asking for help is the right move. The 98bd support team will never judge you for reaching out. We're here to make sure gaming stays a positive part of your life — and to help you step back when it needs to be.
Play Responsibly
Register your 98bd account today and set your responsible gaming limits from day one. Deposits via bKash, Nagad, and Rocket — fast, secure, and always in your control.
18+ only. Please play responsibly. If gaming stops being fun, use our tools or contact support.